FOLLOWING GOVERNMENT GUIDELINES THE NOOKIE SHOP IN GUNNISLAKE IS TEMPORARILY CLOSED TO WALK IN CUSTOMERS
We are still taking online orders and despatching them the same day as usual. There is someone in the office every day to answer your phone calls and queries regarding our products or your orders. And of course, we will always reply to your emails as soon as possible.
For purchases made within this online store rates are as follows;
Mainland UK Standard 48H – FREE
SPEND OVER £100 Express Mainland UK 24H – FREE
Express Mainland UK 24H – £6.95
Europe (Inc Switzerland) – Signed For- £6.95
Worldwide – Signed For- £9.95
For the time being we have removed the option of Next Day Delivery as there are just too many variables at play. This option will be re-instated as soon as possible and as always please let us know on the order if it is required urgently and we’ll do our best to make it happen.
We will usually despatch your order same working day for orders placed before 2pm (Mon-Fri). Our daily postal pickup is 3pm, so orders placed after 2pm will probably be despatched the following working day. Your order will be sent directly to you. We use a Royal Mail system. For Standard Delivery we use a 48H service. Next Day service we use Royal Mail 24H. Royal Mail do not guarantee the 24H to be next day, although from our experience they are pretty good! For larger orders we use DPD Next Day (this always requires a signature).
For International orders (outside of the UK mainland) it may take up to 7 days depending upon destination and internal postal systems for delivery. We can track your order from the UK and give you as much information as necessary if there are any delays.
Additional costs may sometimes apply to shipping to OUTSIDE OF THE U.K. (Releasing from Customs for example). The customer will be responsible for these costs.
POST BREXIT SHIPPING NOTE:
- U.K. business now charge 0% VAT to EU Customers
- The EU customer then pays tax at the point of delivery rather than at the point of sale. This is around 9%-21% depending on their country
- The EU customer might also be charged a small handling fee by their local courier
- Nookie will ship the goods with the relevant customs documents but is not responsible for any customs clearance charges that might apply.